Privacy Policy

1. Overview

Effective date: August 29, 2026. This Privacy Policy explains what data Fantelle, the operator of fantelle.com (the Platform), collects, why, and what rights you have. We collect the minimum needed to run a paid subscription platform and we do not sell personal data.

2. Data We Collect

Account data

Your email address and your password. Passwords are stored only as salted cryptographic hashes; we cannot read them and never store them in plain text.

Payment data

Payments are accepted exclusively in cryptocurrency (USDT). We record blockchain transaction identifiers, sending wallet addresses, amounts, and timestamps in order to match payments to subscriptions and resolve disputes. We do not collect or process card numbers or bank details — there is no card payment on the Platform at all.

Server logs

Standard web server logs (IP address, user agent, requested URLs, timestamps) are kept for 14 days for security, abuse prevention, and aggregate analytics, after which they are deleted. Aggregated statistics that cannot identify you may be kept longer.

3. Cookies

We use only functional first-party cookies:

  • a session cookie that keeps you signed in;
  • an age-confirmation cookie that remembers you have confirmed being 18 or older.

We do not use third-party advertising or cross-site tracking cookies.

4. How We Use Data

We use the data above to provide and secure the service, confirm payments and grant access, prevent fraud and abuse, respond to support requests, and comply with legal obligations. We do not use your data for third-party advertising.

5. No Sale of Data

We do not sell, rent, or trade personal data, and we do not share it with data brokers or advertising networks.

6. Third Parties

We share data only with providers necessary to operate the Platform:

  • Xazum — cryptocurrency payment processing. Receives the transaction details required to detect and confirm your payment (wallet addresses, amounts, transaction identifiers); it does not receive your password.
  • Cloudflare — CDN and security layer. Traffic to the Platform passes through Cloudflare, which processes IP addresses and request metadata to deliver content and block attacks.

We may also disclose data where required by law or to protect the rights and safety of Fantelle, creators, or users.

7. Retention

Account data is kept while your account exists. Server logs are kept 14 days as described above. Payment transaction records may be retained after account deletion where necessary for accounting, fraud prevention, or legal defence.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time via the support form at /support/ or [email protected]. Account deletion removes your account data, except records we are required or legitimately entitled to keep (such as payment transaction records). We will respond to verified requests within 30 days.

9. Data Security

All traffic is encrypted with TLS, passwords are hashed, and internal access to personal data is restricted to what operation of the service requires. No system is perfectly secure; if we become aware of a breach affecting your data, we will notify affected users without undue delay.

10. Changes and Contact

We may update this Policy; the current version with its effective date is always published on this page. Privacy questions and requests: support form at /support/ (account required) or [email protected].

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